Careers

Long’s is looking for motivated individuals to be part of our team. We want people to provide a wonderful shopping experience for our customers. We want driven professionals who have a true love of working with people and know what it means to create outstanding customer service.

Long’s is looking to fill the following full-time positions

• Sr. Buyer, Fine Jewelry - Burlington, MA
• Graphic Designer / Creative Manager - Burlington, MA
• Patek Philippe and High Jewelry Boutique Professionals - Boston, MA
• Master Jeweler - Peabody, MA
• Watchmaker - Burlington, MA
• Luxury Retail Sales Professional - Boston, MA
• Luxury Jewelry Customer Service Professional - Boston, MA
• Security Guard - Nashua, MA

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Sr. Buyer, Fine Jewelry - Burlington, MA

We are seeking an experienced Senior Buyer, Fine Jewelry.  This role ensures that the most sought-after products are represented in-store and on-line, creating a best-in-class assortment unparalleled in the greater Boston market.

As the Senior Buyer you will work closely with the VP of Buying and Merchandise Strategy to leverage broad-based market knowledge to best support the evolution of Long’s brand and product categories.  You will be a resource for customer facing employees, assisting with procuring unique product requests, as well as with sharing your product knowledge to leverage all sales opportunities.  You will be empowered to drive results as you maximize sales and gross margin performance coupled with inventory management. Ideal candidates will have expert knowledge in fine jewelry and trends, with a focus on both cultivating new and nurturing existing vendor relationships.  Must be a highly motivated self-starter with the ability to work with limited oversight. 

 How you will contribute:

• Develop merchandise assortment and sourcing strategies to gain market share and drive revenue for the business.
• Drive seasonal strategies and financial plans and proactively partner across channels to ensure success of individual sales and marketing campaigns.
• Build and foster relationships with a portfolio of key vendors; negotiate with vendors in the interest of Long’s business goals and strategies.
• Identify opportunities and recommend new products, vendors and concepts for the department; anticipate market trends and product leads through visiting Long’s stores on a monthly basis, as well as shopping the competition regularly to gain critical insight into customer preference and to identify product opportunities.
• Act as a liaison to store teams to facilitate product and vendor education, including sourcing unique product needs for customers.
• Partner with VP of Buying and Merchandise Strategy to develop and mentor fellow Buying team members.
• Forecast and manage sales, margin, inventory receipt plans, and turn to inform current and future business opportunities.
• Update weekly/monthly business summaries to report on status of business, including recommended responses to trend.

 What you need to be a success:

• Minimum of 5+ years prior jewelry buying experience preferred.
• Must be passionate and knowledgeable about diamonds and gemstones.
• Proven experience managing numerous and diverse vendor relationships.
• Proven experience managing and mentoring a team.
• First-rate business acumen with a sound understanding of Microsoft Excel and other planning tools.
• Flexibility and agility to quickly understand, assess and problem solve.
• Strong communication skills with the ability to always represent Long’s in the utmost professional manner.

This is a full-time opportunity, working on-site in our corporate office located in Burlington, MA.  Full-Time employees enjoy a generous discount and a comprehensive benefits package.  Long’s is an Equal Opportunity Employer.

For consideration, interested candidates are encouraged to submit a resume and cover letter to:

HR@longsjewelers.com

Long’s Jewelers, LTD
60 A South Avenue
Burlington, MA 01803

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Graphic Designer / Creative Manager - Burlington, MA

We are seeking a creative, professional, and self-starting individual to join our growing Marketing & eCommerce team. This is a hands-on design role, crafting visual stories across a variety of channels – both traditional and emerging – that engage, inform and above all inspire. This individual will be challenged with staying true to our brand of over 145 years while simultaneously pushing to elevate and evolve our visual DNA. If you take pride in representing luxury goods and working with some of the most prominent names in fine jewelry and watches, this job could be for you!

This position is based out of our corporate headquarters in Burlington, MA.

Responsibilities:

• Concept and produce best-in-class creative that speaks to our luxury clientele
• Design and execute creative solutions that deliver on campaign strategy and goals
• Own and elevate Long’s visual identity and brand standards across all touchpoints, including but not limited to out-of-home, print, email, social media, direct mail, ecommerce and retail
• Manage projects from end to end, working within creative budgets and project deadlines
• Work closely with in-house photographers to concept and art direct stylized product and lifestyle photos
• Help elevate and evolve Long’s holiday book
• Partner with cross-functional leads across buying and retail to create designs that express ideas accurately, meet organizational and industry standards, and represent Long’s and our target audience appropriately 
• Manage product transfers for design needs; ensure all product is returned safely and in a timely fashion
• Manage overall creative workflow in a fast-past environment
• Asset maintenance: keep all project materials organized for easy access

Qualifications

• 5+ years with experience in graphic design in traditional and digital media with luxury goods exposure
• Full proficiency with Adobe Creative Suite, Microsoft Office
• Effective at communicating conceptual ideas and design rationale
• Strategic, solutions-based thinker
• Self-starter who works both independently and collaboratively
• Detail-oriented with strong organizational skills
• Photography, animation, and illustration skills are a bonus
• Experience using Klaviyo or comparable email provider is a plus
• Experience in luxury is a plus

This is a Full-Time position. This position comes with a comprehensive benefits package.

For consideration, please send resume and cover letter to: HR@longsjewelers.com

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Patek Philippe and High Jewelry Boutique - Newbury St, Boston, MA

We are building a new team!  If you enjoy working with the most coveted luxury time pieces and fine jewelry, we would like to connect with you. 

Long’s Jewelers is looking for motivated individuals to join our Luxury Sales Team at our new Patek Philippe and High Jewelry Boutique on lower Newbury Street, focusing on curated, high quality and high value timepieces and jewelry, both new and estate.  We strive to provide the absolute best customer experience, and look for driven professionals who have a true love of working with people and building relationships.  We are kicking off our recruiting process for the following positions: 

• Boutique Management
• Luxury Sales Professionals – Both Watches and Jewelry
• Pre-Owned Jewelry and Watch Buyer
• Customer Service
• Master Jeweler

Attributes we are looking for include:

• Passion for luxury time pieces and fine jewelry
• Proven luxury experience, with prior sales experience of complicated timepieces (such as Patek Philippe and other brands) and pre-owned watches & jewelry preferred.
• Ability to develop diverse a diverse client book consisting of both new and top clients on a consistent basis
• Practice a customer-focused approach at all times
• Self-motivated mindset with ability to work in a team environment
• Continuous learner who is curious about all product lines and across categories

Is this you?  If so, connect with us and see what Long’s is all about.  Please send all inquiries and resumes to hr@longsjewelers.com.  We can’t wait to hear from you!

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Master Jeweler - Peabody, MA

We are seeking an experienced Master Jeweler who excels at understanding the design and craftsmanship of fine jewelry.  Ideal candidates will have expert knowledge in bench design, precious metals and gemstones, with a focus on custom jewelry and repairs.  Must be a highly motivated self-starter with the ability to work with limited oversight. 

Job Responsibilities Include:

• Set stones in prong and bezel, including fancy cut stones. 
• Re-tipping prongs.
• Create stone mounts.
• Perform channel and platinum rebuilds.
• Perform minor ring repair and other jewelry repairs, including chain and clasp repairs.

Requirements:

• Ability to work with all metals, including 14k, 18k, platinum and sterling silver.
• Master level skillset with torch.  Prefer some laser experience.
• Ability to complete 15 – 20 repairs daily, in addition to the shared maintenance and general upkeep of the shop.
• Creative thinker with strong problem-solving skills, and the ability to use sound judgment to arrive at the best outcome based on the information at hand.
• Ability to interact with external and internal customers. 

Due to growth, Full-Time and Part-Time opportunities are currently available in our Burlington, MA, Peabody, MA, Braintree, MA, Boston, MA and Nashua, NH location. Full-Time employees enjoy a generous discount and a comprehensive benefits package, including 401(k) and paid time off.  Long’s Jewelers is an Equal Opportunity Employer.

Please send resume and cover letter to:
HR@longsjewelers.com
Fax:  781-229-8854
Long’s Jewelers, LTD
60 South Avenue
Burlington, MA 01803

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Watchmaker - Burlington, MA

Due to growth, Long’s Jewelers is seeking an experienced watchmaker to support our thriving luxury timepiece business.  This role demands advanced technical expertise, including brand, model, movement, and material identification. The ideal candidate will embody a passion for watches backed by expert knowledge of watch service and repair.  This role is based in our Burlington, MA corporate office. 

Responsibilities: 

• Determine brand authenticity and condition, both external and functional performance, of timepieces.
• Accurately diagnose and perform quality service and repair of basic to moderate complexity on customer-owned merchandise, with the aim of improving overall condition, function, and timing accuracy on both quartz and mechanical watches.
• Identify and requisition parts for repairs.
• Handle all necessary documentation and recordkeeping of service and repairs according to Long’s policies and procedures.
• Maintain a clean and efficient workspace and ensure proper use and maintenance of work tools.
• Communicate proactively with department leaders with regards to progress on various projects and overall scope of pending work.
• Participate in trainings, audits, and meetings as required, including travel when applicable.
• Assist other watchmakers to authenticate and resolve complex repairs.

Qualifications:

• 3 – 5 years + Advanced technical watchmaking expertise, including brand, model, movement, and material identification.
• Familiar with both Swiss and Japanese movements.
• Demonstrated experience in repairing and servicing luxury watches, with skills including but not limited to: quartz/mechanical movements, chronographs, perpetual calendars, and lathe work.
• Proficient with case disassembly/reassembly of quartz, mechanical, and chronograph watches.
• Ability to multi-task and work on multiple service projects at the same time. Prioritization is key.
• Must possess excellent hand and eye coordination, and the ability to perform fine motor skills.
• Extremely accurate vision, natural or corrected.
• Demonstrated ability to work independently and anticipate organizational needs, including the ability to meet deadlines and successfully complete projects.

This is a Full-Time position.  This position comes with a comprehensive benefits package.

 

For consideration, please send resume and cover letter to:  HR@longsjewelers.com

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Luxury Retail Sales Professional - Boston, MA

Do you have…
… a love of luxury products?
… a passion for making people happy?
… an ambition to advance a career in retail?

Long’s Luxury Retail Sales Professionals are based in our stores and work directly with our customers to help them find the perfect piece. We have an extensive collection of diamonds, fine jewelry and luxury watches. The right candidate will have a passion for these luxury products and services. 

Responsibilities Include:

Qualifications:

COVER LETTERS ARE ENCOURAGED!

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Luxury Jewelry Customer Service Professional - Boston, MA

Responsibilities include but are not limited to:

• Efficiently operate the store’s office according to all policies and procedures.
• Providing outstanding customer service at all times.
• Processing customer transactions.
• Balance store closing and nightly paperwork.
• Processing orders, sales and transfers of merchandise.
• Handling incoming phone calls and responding to general inquiries.
• Evaluate and document condition of customers merchandise for repair.
• Inspect merchandise and completed repair for quality control standards.
• Knowledge of ASC operating system a plus.

Individuals must be able to multi-task and be detailed and number oriented. Teamwork and support for all areas of the store is a must. Positions available in our Burlington, MA and Nashua, NH locations. 

Long’s offers a comprehensive benefits package for full-time employees including medical, dental, life insurance, short and long-term disability, 401(k) and flexible spending, as well as a generous employee discount. Long’s Jewelers is an Equal Opportunity Employer.

Please send resume and cover letter to:
HR@longsjewelers.com
Fax:  781-229-8854
Long’s Jewelers, LTD
60 South Avenue
Burlington, MA 01803

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Security Guard - Nashua, NH

We are looking for a team-oriented individual to join our Nashua, NH team!  The purpose of this job is to safeguard Long’s facilities, employees and customers by maintaining a high visibility presence while providing exceptional customer service and assistance to both employees and customers on location.  This role is responsible for preventing loss and damage by alerting management of irregularities and by promoting consistent practice of Long’s policies and procedures.  This is a full-time position, working Tuesday through Saturday. 

Responsibilities include:

• Greet and provide assistance to employees and visitors as they enter the building.
• Watch for irregular or unusual conditions that may create security concerns or safety hazards.
• Alert store team and management of any suspicious behavior.
• Notify first responders (police, fire and rescue) in case of emergency or presence of unauthorized persons.
• Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate requirements.
• Monitor in-store procedures during set-up and closing, in addition to ensuring that all security and safety procedures are followed throughout the day.
• Accompany and monitor outside contractors, such as cleaners, electricians, construction, etc, when they are on-site for work as needed.
• Work with Director of Security on projects as needed.
• Perform other duties as requested.

Qualifications/Experience/Attributes:

• 2+ years prior security related experience; Prior law enforcement, military experience preferred.
• Degree or continuing education in the Criminal Justice field a plus.
• Ability to diffuse and resolve conflicts in a professional manner.
• Consistently display a professional and positive attitude, with the ability to interact cordially and communicate well with others.
• Self-motivated and excellent work ethic.
• Must be highly attentive to detail with the ability to adapt to evolving situations.
• Enjoys and takes pride in working for/with a team.
• Must be able to stand and walk for the majority of an 8 – 9 hours work shift.
• Must be able to work weekend days (mostly Saturday) and very occasionally weekend evenings based on the needs of the business.

Please send resume and cover letter to:
HR@longsjewelers.com
Fax: 781-229-8854
Long’s Jewelers, LTD
60 South Avenue
Burlington, MA 01803